Appointments We see all patients on an appointment basis, and ask that you call in advance so that we may reserve time for you. The office phone number is (864) 797-7450. We try to see all patients on time, and request that you extend the same courtesy to us. If you cannot keep an appointment, call 295.1031 to notify us immediately. Please try to give us 24 hours notice, so that this time may be given to another patient.Office Hours Our office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Emergency Care In the event of a severe emergency, go immediately to the emergency room of the nearest hospital and ask them to contact your doctor. If the situation is not that severe and arises while the office is closed, telephone (864) 797-7450 and the answering service will promptly forward your message to the doctor on call. You will receive a response as quickly as possible. If an urgent situation arises while the office is open, call the office and the doctor will be in touch with you either directly or through office personnel to give you instructions on where to go for emergency care.
Telephone Calls We encourage you to call with questions you may have concerning your health care problems; however, it would be unfair to other patients if the doctor were to disrupt treatment to answer every phone call. Our staff is trained to answer most questions. If your call requires that a doctor speak with you, please leave a message and the doctor will return your call at the earliest opportunity.
and Renewals All prescriptions and authorizations for renewals should
be requested during normal office hours.
Fees and Payments We make every effort to keep down the cost of your medical care. You can help by paying for treatment at the time of your visit. If your treatment program requires several visits, you will be given an estimate and asked to make financial arrangements with a member of our business office staff.
Insurance Health care insurance is intended to cover some, but not all, of the cost of your treatment. Most plans include a co-insurance, a deductible, and other expenses which must be paid by the patients. If you have insurance, please bring your plan information with you to your first visit. We will work with you to assure that you receive the maximum benefits to which you are entitled. At the end of your visit, you will receive all of the information necessary to file your insurance claim. If you have questions regarding your coverage, please ask a member of our business office staff, and we will work with you to find the answer.